you’re trying to serve. Imagine that you’re doing a cli-
ent appreciation event or you’re working with a group
of healthcare professionals. He has seen successes with
reps who go outside the box and ask them to make a
request for any kind of help that they might need or
want but cannot get on their own. Then they challenge
everyone else in the room to try to contribute. You ba-
sically become the facilitator of these requests. Which
is one way of showing “I’m not just about selling here.
I’m actually here to try to help you as much as I can.”
Successful givers are flexible. They don’t take on every
situation or person, rather they add value when they
can and it doesn’t jeopardize their own ambitions.
“Try to figure out where other people’s challenges or
goals might align with your skills or expertise.” •
Jill Donahue, HBa, MAdEd is on a mission to lift our industry, building
purpose-driven, influential people. Through her keynote talks, workshops
and award-winning mobile-learning program, she is helping teams build
trust, open doors and make a bigger impact. She is the co-creator of the
award-winning program EngageRx: The 3 Keys to Patient-focused Growth
for pharma professionals. Access their free teaching videos or connect with
Jill on Linkedin or on Twitter.
HERE’S THE VIDEO OF ADAM’S INTERVIEW: