Compiled by Cari kraft, Jacobs Management group, Inc.
INdUSTRY TRENdS: BY ThE NUMBERS
Number of millennial HCPs who use their
smartphones for professional purposes
Showing a significant break with older colleagues,
millennial physicians overwhelmingly use smartphones
for all kinds of professional purposes. They also spend
3 hours a day on non-EHR digital data, and 37% use
social networks and message boards weekly.
Source: Decision Resources Group, “Taking the Pulse
U.S. 2017,” April 2017
Hospitals using three or more connected health technologies
A HIMSS (Healthcare Information Management Systems Society) survey shows
that more than half of all hospitals are using three or more connected technologies.
These include mobile-optimized patient portals, apps for patient education, remote
patient monitoring, telehealth fee-for-service programs, SMS texting, patient
generated health data, and telehealth concierge services
Source: HIMSS, “Connected Health Survey,” March 2016
Healthcare execs who think that patient self-
management will increase over the next 10 years
In a study of customer experience in healthcare, it was also
found that 81% of payer execs are investing in technology
to improve user experience, due to an awareness of patient
preference for sooner appointments, convenient hours and
other treatment factors.
Source: PwC, “Customer experience in the New Health
Economy: The data cure,” April 2017